It disgusts me when large companies have no clue about how to feed a portion of the public with food allergies or intolerances. I can understand when a small mom/pop type restaurant doesn't know about celiac, which is why we tend to avoid them, which is a shame. I don't understand when a large corporation says they'll serve a GF meal and then they don't own up to making a mistake:
This blog post (here) is disgusting. This family was flying TO their destination and one member was served a gluten food.
What do you think? Should Delta make a change, or should their policy and non-apology be acceptable?